New York Public Library Article
How Activists Harnessed the Telephone and Built the Nation’s First LGBTQ+ Hotline
Link: https://www.nypl.org/blog/2022/04/28/gay-switchboard-first-lgbtq-hotline
The calls fielded by the Gay Switchboard are recorded in thousands of pages of call logs housed in the Gay Switchboard of New York records of the Manuscripts and Archives Division at The New York Public Library. These logs capture the day-to-day fears, joys, pleasures, and questions that prompted callers to reach out to the Gay Switchboard as well as the reactions and thoughts of the volunteers on the other end.
The calls received on March 3, 1972 provide a clear snapshot of the wide range of requests that volunteers dealt with over the course of a regular shift. Scrawled in spiral-bound notebooks, these records include notes such as: “2:00 A mother called because she was worried about her 22 year old son who seemed to be effeminate. Rapped with her for a while. The son might call us.” “4:35 ♀ called for number of women’s center.” “8:10 lonely older man called to ask where to meet people and talk.” And, “8:20 ♂ info on baths in Philadelphia.”
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